A: Please check the detailed iPad model NO.on the back of the iPad itself and you will see it there. For more details, please refer to below picture:
Q: How can I confirm my Samsung tablet model number?
A: Please click on " Settings " on your tablet, then click on " about tablet " and check " model number ".
Q: How to know my kindle model number before ordering a case?
A: Please check the detailed e-reader model NO.on the back of the e-reader itself and you will see it there. For more details, please refer to below picture:
Q: Do your tablet cases provide access to all buttons, ports, and cameras?
A: Yes, all of the buttons, ports and cameras are easily accessible at all times.
Q: What is the warranty?
A: INFILAND cases are sold with lifetime warranty.
Q: Do magnets on the case interfere with the s-pen/ apple pencil?
A: The case does have magnets, but they do not interfere with the operation of s-pen/ apple pencil.
Q: Does INFILAND case work with a screen protector?
A: Yes, INFILAND case works with most screen protector.
Q: Does INFILAND case support auto wake/ sleep function?
A: Actually, it depends on the tablet itself, if the tablet supports auto wake/ sleep feature, our case supports this function. If the tablet does not support auto wake/ sleep feature, then no case supports this function.
Q: If i want to purchase your products in large volume, will i receive a discount?
A: Usually it depends the quantity you purchase. For detailed quotation, just feel free to contact our customer service.
Q: Where can i contact you if i have something wrong with my Infiland case?
A: Here is the email address that you can reach us: firstname.lastname@example.org
Or if you order our case on Amazon, you may also send message to the Infiland customer service via Amazon.
Q: How long does it take to process my order and what shipping carrier do you use usually?
A: Usually we ship out your order in one business day. We mostly use USPS to ship orders. It normally takes 2-6 business days to arrive based on different distance.
Q: How to install INFILAND screen protector (tempered glass)?